DO not sign up for this nonsense. Do not waste your time. A friend signed me up for a 12-month plan. Cancelled within the 3 day trial period. Inaccurate cancellation policy stating I have to pay the remaining 11-month installments because the cancellation policy does not apply in my country. Cancelled PayPal direct debit then started receiving emails from collection house LTD. Paid the outstanding balance after sending numerous compliance emails of proof and evidence … asked to speak to CEO or someone more in charge of customer service at E harmony. No reply or response. Now paid for a 12-month service that I never have or intend on using.

I wanted to try this site to see if it was any better than other platforms , However its no different to any free dating sites. I made contact to cancel my subscription after what I believed was a month subscription However was told I had an ongoing subscription 36 months. I then told them I didn’t want the subscription and so called customer service said your subscription is for 36 months if you cancel you still have to pay the subscription cost so pretty much bad luck ! So after trying the site which is beyond ordinary I also get charged $19.95 per month for Absolutely nothing. Absolutely disgusting that they are able to trick people into subscriptions and then say bad luck when the customer realises and tries to cancel subscription. DO NOT USE this site !!!!!!!!

Be careful with subscription! Once you buy it, you cannot cancel, even if you see only a few matches that never change. They just wanna steal your money. It’s not worth it!

No such thing as a cooling off period or 3 day cancellation if you live in Australia. Do not join or you will 100% pay the rest of your subscription no matter when you try to cancel (which is already not simple to do)

First of all there were Software bugs for my accounts and after days nobody even visited my accounts. Then they identified and fixed but still it’s too too boring ! There are No matches at all and it’s completely waste of time and money

If this website deducts money from your bank account without due notice report it to your bank’s fraud department. Got my money back after trying to deal with this site. CON JOB!!

Struggled to give this sit even one star: no hits, no interest, using the same profile I’d successfully used on other dating sites. Dead-hand arbitrary responses from website administrators. As far as they’re concerned, I signed up for six months (no option to ‘sample’ for a month or so) and I had to wear it. Caveat Emptor, I get it. But if casual memberships are good enough for other dating sites, so too should they be for this website.

Amazingly after paid for lifetime premium membership block my account some fabricated fake report I was using for business purchases . I’ve emailed many times no reply or investigation just me well out of pocket and no recourse disgraceful company customer service none existent

First I didn’t like the app, so I asked for account to be removed. Second, when you asked for you account & personal details to be removed, they asked for the last accessed date and date of transaction, who would remember that? Plus, they ask for your ID card to verify before they can remove your account, meaning you have to give them additional personal info before they would remove your personal info from their database. That makes a lot of sense to me.

They then tell you to contact them and they will manually review it. I did this and got a generic response again saying I violated the terms but can’t tell me what I did and no manual review. Simply liars and scammers.

They take your money then block you for no reason citing you have violated their terms. I did not violate any terms, I had a normal account with normal photos and did not abuse anyone. Read other reviews I am not the only one they have done this to.

Not a good company. I have two friends that got blocked. And it really look if you do not sign as a paid member they block you. And the dating on that sire is the worst I ever experience. Endless writing and no meetings.